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As professional and ethical consultants, @ce Computing does not always recommend implementing VoIP to our clients. VoIP is only considered if the goals of the client are aligned with the benefits from a VoIP implementation. Our readiness assessment will also conclude the necessary upgrades to successfully install a Voice over IP system. Voice over IP is a protocol that allows for the transmission of voice signals through the Internet. As part of a business’s communication infrastructure, VoIP telephony allows for many value added enhancements not commonly available from the more traditional public switched telephone network (PSTN) PBX. Essentially, everything from accessing voicemail to registering a handset is done digitally through software management tools. VoIP does for traditional plain old telephone system (POTS) as digital documents did for paper documents. Monetary Savings One of the key drivers of combining voice and data networks is monetary savings. In North America, however, many large corporations pay 3 cents or less per minute for long-distance calls they make within the United States. Portability If you have an IP phone configured with DHCP, you can move the phone wherever you need and still keep the same phone number. This is similar to moving your laptop from office to office and still being able to log in to the same network server. Aggregated Information System (IS) department Only one Information Services (IS) department that supports both voice and data networks is necessary, as the networks are now one entity. Common Infrastructure tools VoIP enables voice mail systems to be put on standards-based platforms (such as PCs and UNIX machines). After a feature is on a standards-based platform, price gouging is much less likely to occur. Voicemails can be delivered through an email or a telephone |
